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Singapore KrisFlyer Reinstates My (Illegally) Cancelled Ticket

It certainly has been a few interesting days with the Singapore Airlines KrisFlyer call centre. I posted about how Singapore Airlines illegally cancelled my ticket because they claimed they cannot book Airbus aircraft on Alaska Airlines flights (essentially old Virgin America aircraft). How they determined this ridiculous rule is beyond me, but the fact that they actively found out that my ticket was issued and later… Read More

Did Singapore Airlines Just Illegally Cancel My Ticket?

Singapore Airlines may have an incredible First and Business Class product with fantastic ground staff and flight attendants. However, when it comes to their call centre for general reservations and their mileage programme, KrisFlyer, the same can’t be said. Seriously, I’m not joking – even United agents are more competent than KrisFlyer agents. The problem with SQ phone agents is that they consistently: quote the wrong amount… Read More

Fly SWISS First Class for ~$400

SWISS currently operates a flight from Zurich to Muscat via Dubai. The flight lands in Dubai and continues to Muscat about an hour later and the awesome aspect of this flight is that SWISS has rights to transport passengers from Dubai to Muscat or Muscat to Dubai only – passengers do not need to fly to/from Zurich. SWISS’ daily flight to Dubai/Muscat is operated with… Read More

Despite Polaris Enhancements, United International First Class is still a Joke

11k METRES ABOVE – Hello from the sky. I honestly do not even know where to begin.. Oh, United… I’m presently somewhere over the Atlantic on my way from San Francisco to Frankfurt on a United Airlines Boeing 747-400 in United Polaris First Class (Global First). I was really looking forward to the flight, I’ve read United did get better in the premium cabins since… Read More

Avianca LifeMiles Is One Big Scam

Avianca’s LifeMiles frequent flyer programme has mostly great redemption rates and doesn’t charge fuel surcharges for any Star Alliance airline, making it one of the few Star Alliance frequent flyer programmes that do not charge fuel surcharges. While LifeMiles are great since the redemption rates are generally good, their website has known to be awful. And it has gotten even worse than it was. The LifeMiles website… Read More

Book Lufthansa First Class For 40k Starpoints

As mentioned millions of times before, Lufthansa First Class is my favourite way to fly. There’s just no other airline that offers such a consistent experience in First Class – both on the ground and in the air. Lufthansa First Class is usually expensive as it costs a number of miles and also most often you’ll pay fuel surcharges (if not, you’ll pay a lot… Read More

How To Book LifeMiles Awards Not Available Online

Avianca’s frequent flyer programme, LifeMiles, can be both amazing and horrible at the same time. The programme is so limited, yet sometimes so powerful (at the same time), that it’s just crazy. Here’s my experience booking LifeMiles awards that aren’t available online (such as your desired flight combination). Before I begin, I should note that LifeMiles is currently offering a bonus on purchased miles (as they… Read More

Review: SWISS Senator Lounge (Schengen) Zurich

Two Days in Zurich – Introduction My short, amazing trip to Zurich was over in just two days. I had flown in from Kraków on Monday afternoon and was flying back on Wednesday morning. As previously mentioned, I upgraded the outbound flight to Business Class and decided not to upgrade the inbound flight since I wanted to see what SWISS Economy was like on short-haul… Read More

Review: SWISS Business Class RJ1H Kraków to Zurich

Two Days in Zurich – Introduction SWISS 1371 Kraków (KRK) – Zurich (ZRH) Avro RJ100 11 July 2016 I was really excited for my first flight with SWISS. After all of the wonderful videos they’ve created, their new lounges in Zurich, and introduction of the B777, I couldn’t wait to try them. After all, SWISS is considered the “premium” and exclusive airline in Europe. I’m… Read More

Review: Lufthansa Business Class A321 Frankfurt to Kraków

Brussels and Barcelona – Introduction Lufthansa 1368 Frankfurt (FRA) – Kraków (KRK) Airbus A321 30 June 2016 My flight from Barcelona arrived right on time and with a 3 hour connection in Frankfurt, I visited my favourite Lufthansa Senator Lounge near gate A50. I spent the majority of my time in the Senator Lounge just talking with family and reading emails and then also decided to… Read More