Singapore KrisFlyer Reinstates My (Illegally) Cancelled Ticket

It certainly has been a few interesting days with the Singapore Airlines KrisFlyer call centre. I posted about how Singapore Airlines illegally cancelled my ticket because they claimed they cannot book Airbus aircraft on Alaska Airlines flights (essentially old Virgin America aircraft). How they determined this ridiculous rule is beyond me, but the fact that they actively found out that my ticket was issued and later… Read More

Did Singapore Airlines Just Illegally Cancel My Ticket?

Singapore Airlines may have an incredible First and Business Class product with fantastic ground staff and flight attendants. However, when it comes to their call centre for general reservations and their mileage programme, KrisFlyer, the same can’t be said. Seriously, I’m not joking – even United agents are more competent than KrisFlyer agents. The problem with SQ phone agents is that they consistently: quote the wrong amount… Read More

Singapore Airlines KrisFlyer Allows Award Holds

Singapore Airlines KrisFlyer is a frequent flyer programme I use a lot for travelling from Europe to the Middle East. Business Class costs only 25k miles one-way, First Class used to cost just 35k miles – but that was changed recently due to the programme’s devaluation. Nevertheless, being able to fly from Europe to the Middle East for just 25k miles in Business Class on… Read More

I Just Booked China Eastern Business Instead of Singapore Suites…

Oh, man… things are about to get very interesting! I just made a decision that I’d never thought I would have to even think about making. Well… China Eastern Business Class is booked! Instead of Singapore Airlines Suites Class… I can’t wait for this… Where do I begin? I’m off to Hong Kong in Cathay Pacific First Class in a few days, and then continuing on… Read More

Singapore Airlines SilverKris Lounge San Francisco

A Weekend in la Ciudad de México – Introduction After spending two hours in the Centurion Lounge, I thought I might as well visit and review two lounges that I haven’t been yet in San Francisco’s International Terminal. The first happened to be the Singapore Airlines SilverKris Lounge which is located ‘under’ the United Club in the International Terminal. To get to the lounge, you simply… Read More

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