When United Can’t Refund Correctly…

I need to rant. I’ve just about had it with United and their refunds department (oh, and perhaps their horrible computer system which can never process anything correctly). Let me explain. As you all know, I have an award booking service, and one of my clients needed to change his award ticket for travel out of a different city. Ok, no problem. I changed the… Read More


United’s New Ad is… Optimistic

United Airlines announced a few months ago their new Business Class product, entitled “United Polaris”. Why they decided to go with that name is beyond me.. it doesn’t really fit anything and I personally prefer “BusinessFirst”… it sounds more exclusive and even better marketing since you have “First” in the name. Anyway, United released an ad for their new Business Class product last week and… Read More


Review: United Airlines Business Class B737 San Francisco to Mexico City

United Airlines 412 San Francisco (SFO) – Mexico City (MEX) Boeing 737-800 25 May 2016 I had about a four hour connection in San Francisco and I spent the majority of that time relaxing at the AMEX Centurion Lounge before heading to the United Club in the International Terminal. I was able to enjoy a nice dinner at the Centurion Lounge and then later a… Read More


My United Reservations aren’t Ticketing quickly

I redeem United MileagePlus miles for most of my travel as they’ve got a somewhat-good award chart and don’t charge fuel surcharges. I also redeem the most United miles (and Chase points) when helping clients through BoundlessMiles. Lately, however, my United reservations haven’t been ticketing quickly. And by quickly I mean it has been taking 3-5 days for ticketing… usually it takes less than an… Read More


United Airlines First Class B737 Chicago to San Francisco

Visiting a Friend in Chicago – Introduction United Airlines 309 Chicago-O’Hare (ORD) – San Francisco (SFO) Boeing 737-900 28 February 2016 My awesome weekend in Chicago came to an end on Sunday afternoon after my friend was kind enough to drop me off at O’Hare airport about two hours before my flight to San Francisco. There are about three direct flights between Chicago and Seattle with… Read More


United Airlines First Class B777 San Francisco to Chicago

Visiting a Friend in Chicago – Introduction United Airlines 214 San Francisco (SFO) – Chicago-O’Hare (ORD) Boeing 777-200 26 February 2016 My connection time of about one hour and thirty minutes in San Francisco was spent at the AMEX Centurion Lounge, my favourite airport lounge in the United States. I just love this Centurion Lounge – it’s so cool and the food, drinks, and service are… Read More


United Airlines First Class A320 Seattle to San Francisco

Visiting a Friend in Chicago – Introduction United Airlines 587 Seattle (SEA) – San Francisco (SFO) Airbus A320 26 February 2016 My flight to San Francisco was leaving a few minutes past 19:00 and I made it to the airport at about 17:30 and after printing my boarding pass (I always keep paper boarding passes even though I use the digital one), I headed to the AMEX… Read More


United Airlines First Class B737 Washington to San Francisco

Three Days in Rio de Janeiro – Introduction United Airlines 424 Washington-Dulles (IAD) – San Francisco (SFO) Boeing 737-800 22 February 2016 Clearing immigration took about five minutes since no one was there and I also have Global Entry. The TSA then told me I “shouldn’t have left the country” when I asked if Precheck was open after they told me take off my shoes and… Read More


United Airlines Global First B777 Sao Paulo to Washington

Three Days in Rio de Janeiro – Introduction United Airlines 860 Sao Paulo-Guarulhos (GRU) – Washington-Dulles (IAD) Boeing 777-200 21 February 2016 I spent the majority of my long connection time in Sao Paulo relaxing and working at the Star Alliance Lounge – which was awesome. Boarding was scheduled to begin around 22:00 and therefore about ten minutes earlier, I headed to the gate where the… Read More