Singapore Airlines may have an incredible First and Business Class product with fantastic ground staff and flight attendants. However, when it comes to their call centre for general reservations and their mileage programme, KrisFlyer, the same can’t be said. Seriously, I’m not joking – even United agents are more competent than KrisFlyer agents. The problem with SQ phone agents is that they consistently: quote the wrong amount… Read More
My gosh, I really don’t want 2019 to come at all… it will mean the end of Starwood Preferred Guest (SPG), the best hotel chain in the world. SPG has always had a special place in my heart due to their uniqueness, luxury, incredible redemption opportunities, and elite benefits. Ever since Marriott acquired SPG, it hasn’t been the same, sadly. I’ve stayed at a number… Read More
Wow… where do I even begin? This past summer was… something different. A combination of way too much (regular and very boring) work, little travel, and no blogging. I don’t know how I feel about the past few months, but one thing is for sure – the future looks much, much better. If you are new to my blog (which I suppose some of you… Read More
I used to not plan any of my trips at all. In fact, I would literally book a random, one-way flight for the next day with no hotel reservations and no further flights or anything planned… not even with the slightest idea of where I’d be going next. This worked for a good number of months until I found myself stranded in Bali last year… Read More
Fiji Airways will soon join oneworld connect – the airline won’t be a full oneworld member but will rather be a connecting partner for oneworld and the goal is to transport passengers from/to oneworld airlines on Fiji Airways throughout the South Pacific. For most oneworld elite members (Sapphire and Emerald), this won’t mean much as the only benefits that will apply will be Priority Check-In… Read More
In my eyes, Lufthansa is the world’s best airline with the world’s best First Class product. No other airline comes close to the consistent and phenomenal First Class experience that Lufthansa offers. Naturally, since I’m loyal to the Lufthansa Group, it only makes sense to be loyal to Miles & More – the combined frequent flyer programme of the Lufthansa Group and several other European… Read More
The American Express Platinum Card is widely considered “the” premium travel credit card, as it was the first to include lounge access, airline credit, premium concierge service, and more. In the past few years, many banks have created their own premium travel credit card which features lounge access, airline credits, point transfers to airlines, etc. and AMEX has been enhancing the Platinum Card more and… Read More
Fiji Airways, the flag carrier of Fiji, partners with both American Airlines and Alaska Airlines whereby you can earn and redeem miles for travel on Fiji Airways. While you can earn and redeem miles with American Airlines on all FJ routes, you can also earn Alaska Airlines miles on all FJ routes, but you can’t redeem AS miles on FJ routes to/from Asia (you can… Read More
As much as we all complain about the TSA and their ridiculous procedures that often don’t make sense, I think we can all agree that TSA PreCheck is the greatest thing that’s happened to airport security in the USA. I love not having to remove anything from my bag (or my shoes) and pass through security in literally 10-15 seconds.. it is amazing and something… Read More
Look, Aeroplan, I love you but I am really starting to see why Air Canada is leaving you in 2020. Your constant airline blocking, more rude call centre agents, and refusing to waive phone booking fees (especially when your website doesn’t work) is insane and not how a frequent flyer programme should operate… so AC is tired of you… loyal AC flyers are also tired… Read More
