American Express has been innovating the airport lounge experience in the United States with their Centurion Lounge. These lounges feature a comfortable, quiet atmosphere, “real” food, premium alcoholic beverages, relaxing areas, professional member services, and much more. Without a doubt, the U.S. airlines’ lounges just suck – they don’t offer a high-quality experience and yet the airlines sell memberships to these “clubs”, that represent nothing of an airline lounge.
The American Express Centurion Lounge is different, these lounges offer the most professional service of any organisation and are the face of the entire American Express Company. Access to these lounges is gained through either the Platinum or Centurion Card; other AMEX cardholders can buy a day pass at certain lounge locations. The AMEX Centurion Lounge is available in the following airports:
As of today, a new American Express Centurion Lounge is now open at the George Bush Intercontinental Airport in Houston (IAH).
The lounge is located in Terminal D, near gate D6, and is open from 05:30 – 21:00. The lounge is airside and accessible to all passengers via the airport’s trains from other terminals. Some of the lounge’s features include:
- Tranquility Area
- Phone Room
- Dedicated Work Area
- Computer Bar
- Family Room
- Locally-Inspired Cuisine
- High-Speed Wi-Fi
- Magazines & Newspapers
- Member Services Desk
- Premium Bar
- Print, Fax & Copy Services
- Shower Suite
Centurion® Members and Platinum Card® Members who receive complimentary access may enter with either up to two guests or immediate family (spouse or domestic partner, and children under 18) at no additional charge. Guest or family access is per Card Member, not per Card.
Overall, the AMEX lounges are amazing. I love them and I’m glad another lounge has opened in the U.S… I’m really, really tired of the horrible United Clubs. As a United frequent flyer (when in the U.S.), I’m excited to visit the Houston Centurion Lounge soon – stay tuned for a review!