I woke up rather early at 07:00, the flight was supposed to leave at 13:35 and we made it to the airport at 11:38. My parents decided they wanted to come along and say goodbye (as they’re not going to see me for two months) at the airport (and I think they also wanted to see the efficient German check-in process with Lufthansa). I did some last minute packing in the morning and we were off.
They usually drop me off and then leave, however this time considering I had two large bags weighing 32kgs each, we decided to park and walk to the terminal.
Lufthansa’s check-in in Seattle is located all the way at the end of the terminal (which is also where other international airlines have their check-in). There were four lines for check in:
- First Class/Star Alliance Gold
- Business Class/Star Alliance Silver
- Economy Class
- Baggage Drop off (for online check-in)
Even though I was flying Business class, I used the First Class check-in line considering I’m Star Alliance Gold.
The agents working for Lufthansa in Seattle are contract workers and they are not always the nicest when it comes to customer service and assistance. However this time, the First Class check-in agent was very nice and polite and checked me in within 5 minutes, tagged both bags with a red Star Alliance priority tag, gave me my boarding passes and also informed me that no one is flying First Class because they hadn’t catered for First Class. I was able to check the tail number of the aircraft and I confirmed it did indeed have the new First Class but the old Business Class. What a shame to waste the entire new First Class cabin without any passengers.
After check-in I said goodbye to my parents and headed for the First class security lane which thankfully didn’t have any people. I didn’t get Pre-Check because only US based airlines’ systems are equipped to handle the Pre-Check process.
After security, I took the underground train to the S concourse and went to the Club International lounge which Lufthansa uses. The lounge is also used by other carriers departing from Seattle such as Emirates, ANA, Icelandair, and others.
The lounge was basically one big room which didn’t feel crowded at first, however as more flights began arriving/departing, more people showed up and the lounge was getting full.
There was a big selection of drinks which included soda, coffee, tea and a variety of alcoholic beverages. Now considering this is the US of A, they were actually checking id’s if you wanted alcohol. Wow. I decided to wait twenty minutes and was served champagne on the plane.
The lounge has a ‘in your face’ view from the planes which literally stick their noses right in front of the lounge windows.
As more people showed up, there was more noise and less room to move around or sit.
There was also a First Class section of the lounge which no one was in.
The food selection wasn’t great and all they had were crackers and cookies.
Overall the lounge has a nice design and a good variety of drinks, it does get crowded as more flights depart. There is also free WiFi and at least the lounge agents are helpful and make boarding announcements.