Seattle Airport is having an ongoing airline readjustment program whereby many airlines are switching their gates and concourses. For many decades, United always departed from the North Satellite, and now it has moved to the A concourse (where American Airlines was). There was a United Red Carpet Club in the North Satellite which is now closed and a new United Club has been opened in the A Concourse. And what’s more awesome, is that United moved all of its operations just two weeks before my departure, so I was able to enjoy the new experience at the airport.
My dad was nice enough to drive me to the airport and with traffic, we made it there roughly 65 minutes before departure.
Since the A Concourse is all the way at the south end of the airport, the check-in counters were moved to the end as well.
Even though I wasn’t flying Business Class, I still was able to use United’s Premier Access benefits thanks to my Star Alliance status. I kindly asked for an Economy Plus seat and was given one right away on all of the flights.
Security took fifteen minutes and mainly because of the people – it was 18:00 so a ton of flights were departing and therefore there were huge queues. After a nice ‘massage’, I made my way over to the A Concourse where the United Club is located. It is on the top floor, so you have to take either the stairs or the elevator one level up.
First impressions… so new! So clean! This is the first newly renovated United Club I was able to visit and since it was just opened two weeks before, everything smelled brand new. For the first time ever, I was unable to find any imperfection with the furniture in an airport lounge.
I had some coffee and responded to a few emails while I waited for the flight.
I couldn’t help but laugh at the ‘grand’ selection of alcohol they had…
While the lounge design and concept was amazing, as with any US airline’s lounge… the food is terrible. I mean seriously? Crackers, cookies and chips? And that’s the only food option in an airport lounge? I wish American carriers would learn from European lounges and their vast selection of food…
Drink options were limited as well, just tea, coffee, and water. Premium beverages can be purchased (!) at the bar.
Before leaving, I snapped a couple of pictures of the lounge since there didn’t seem to be that many people.
The bathroom is very small, but very modern and clean.
This lounge (and any newly opened United Club) has huge potential to be one of the best lounges… but the food… seriously, please. This is no way to treat premium passengers.. considering the fact that American carriers practically make their members buy lounge access.