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If there’s one bank I love the most, it is American Express. Seriously. They issue the best Travel Rewards Credit Cards, Point Rewards Credit Cards, and Hotel Rewards Credit Cards. Not only that, their famous Membership Rewards points transfer to dozens of airlines and also to various hotels – so using AMEX points in a good way isn’t hard at all.
I’m currently doing an end-of-the-month credit card inventory and I’m deciding whether or not I should cancel or keep some of my credit cards. I’ve mentioned before that I have over 20 cards open, and half of them are AMEX cards… because I simply love the bank and I find the Membership Rewards points to be the most valuable in the industry. Most would say that SPG points are the most valuable, but those don’t transfer instantly to airlines… which defeats the whole purpose of a transferrable points currency, in my opinion.
So what are some of the AMEX cards that I currently have? They include the Platinum Card, the Premier Rewards Gold Card, the Starwood Preferred Guest Credit Card, the AMEX EveryDay Credit Card, the Business Gold Rewards Card, the Business Platinum Card, the Starwood Preferred Guest Business Credit Card, and a few others.
Which ones am I cancelling? I’ve decided the Business Platinum Card needs to go. With the recent change of the 50% points reimbursement when buying flights with points, I don’t find anymore value in holding onto the card. This new benefit was amazing and incredible, and after less than a year, American Express has decided to cut it down.. so it doesn’t make sense to keep both the personal and business Platinum Cards. I also have the Plum Card, which is a powerful business card, but with a high annual fee and virtually no incredible benefits, I’ve decided this one has to go since I don’t use it anymore.
I called American Express to cancel the two cards and the agent I was speaking with was very helpful and funny and upon reviewing my AMEX account he made the comment of “Wow… You’ve got everything”. He was obviously referring to the variation of AMEX cards that I have. I explained to him that I love American Express and that they issue the best cards for miles and points and he agreed. He thanked me for being a valued customer for quite some time now and quickly processed the cancellation requests.
AMEX has THE best customer service of any bank. ever. I’ve never had an issue with getting through to an agent who was competent and helpful.. unlike with another certain “blue” bank which automatically closes all of your accounts if you decide to apply for more cards.. which is, well, confusing.
Editorial Note: Opinions expressed here are author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post.