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United Airlines 391
Los Angeles (LAX) – San Francisco (SFO)
05 January 2016
After landing from Munich, I cleared customs and re-checked all of my luggage in about ~20 minutes and then walked over to Terminal 7, where my United flight was departing from. With a 2+ hour connection, I had plenty of time.
I decided to spend a majority of that time in the Terminal 7 South United Club, as it was near my gate. When I arrived at the lounge, I told the friendly agent that I had a short (33min) connection in SFO and asked her whether she would be able to protect me on the next flight to Seattle. Her response? “Honey, I’ve got you all protected, you do your best to make your connection and if you don’t, you’ve got a seat on the next flight”. Awesome! She was super friendly and nice in general and I talked with her for some time as she “protected” me. United’s Twitter assistance was not helpful at all, I told them to protect me and their response? The flight is full. It was showing as F5 and Y9 when I asked them, so clearly not the case…
The flights between SFO and LAX are usually delayed by at least some minutes and I figured that if we were delayed, I wouldn’t make my 33 minute connection at SFO. Well, the aircraft arrived early to LAX and we actually took off right on time and landed at SFO 28 minutes early… giving me at least an hour. And what’s even better is that we arrived at gate 65 and my flight was leaving from 64… amazing. The luggage obviously made it as well.
The short flight to San Francisco was operated by a United Boeing 737-900 without IFE. Interestingly, the upgrade list was 50+ people and the seat next to me was empty… and the website showed someone being upgraded and yet it remained empty. Odd.
Once we were in the air, the beverage and snack service started. For the short flight, I had some tea along with a packaged snack.
United seems to have recently added these “Inflight Service Guides” which explain all of the amenities you could experience during the flight… so it seems like this guide is standard to all United flights as it explains all kinds of features. I found it interesting and I assume it is meant to guide passengers about the inflight service.
We landed and arrived at the gate 28 minutes early.. amazing! Boarding didn’t begin for another ten or so minutes for my final flight to Seattle, and I figured that my bags would have to make it if I did. The final flight was uneventful and I slept for a majority of it and woke up as we began the final descend into Seattle.
And with that, my long 35+ hour journey was over! More trip reports coming soon!
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